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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beth Hollis Grubbs

Beth Hollis Grubbs

March 21, 2025

5  out of  5
rating by Beth Hollis Grubbs
"I have been with State Farm for over 20 years! This office is simply the best! Leann is always friendly and helpful, Trish goes above and beyond when I need something, and Melinda is always available when I have an issue! They even recommended an agent in Alabama for renter's insurance when my son was there for college which worked out wonderfully. This office gets 10 stars in my book!"
We responded:
"Thank you Beth. We are all a team and when we can help, it doesn't matter where we are, we want to help our customers. Thank you for the kind words. "
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Mickie Ard

March 10, 2025

5  out of  5
rating by Mickie Ard
"Customer service is great!"
We responded:
"Mickie, it is easy to have great customer service when you have great customers like YOU! Thank you for your business!"
Profile photo of Armando Rangel

Armando Rangel

February 28, 2025

5  out of  5
rating by Armando Rangel
"We are really happy with the service we have received. We are satisfied and highly recommend this agency to all!"
We responded:
"I am so glad, Armando. Thank you for your business!"
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Willie Marshall

February 28, 2025

5  out of  5
rating by Willie Marshall
"Trisha is the best and Leann buchanan"
We responded:
"Yes, Mr. Willie, Trisha and LeAnn are great members of Team Taylor. We love them just like you do. "
Profile photo of Kat Locke

Kat Locke

February 28, 2025

5  out of  5
rating by Kat Locke
"Recently moved to Bainbridge and transfered my CO insurance to Georgia. Melinda and her team were very helpful in the transfer, as well as providing coverage for our new home. It's a pleasure working with this State Farm office."
We responded:
"We love our new neighbors in Bainbridge, and appreciate you choosing to do business with our office. Thank you for the kind words. "
Profile photo of Jessica Chambless

Jessica Chambless

February 28, 2025

5  out of  5
rating by Jessica Chambless
"I could not have asked for a more kind and helpful insurance agent! Every member of Melinda Taylor’s team go above and beyond for their customers! They won’t stop until they find all the ways to save you money! Thank You all!"
We responded:
"Awww, thank you Jessica. We try to make sure our customers are taken care of. We certainly appreciate you as well!"
Profile photo of Carol Dixon

Carol Dixon

February 27, 2025

5  out of  5
rating by Carol Dixon
"The friendliest group of women I have ever had the pleasure of doing business with !!! Trish took care of my needs , Melinda came out and we had a blast talking and then I got a priceless hug from the beautiful LeAnn 😊 yall need to go see them for all your insurance needs !!!!"
We responded:
"Thank you for the kind words Mrs. Carol. Your place is beautiful, and we appreciate the opportunity to insure it for you. "
Profile photo of Niki Cox

Niki Cox

August 21, 2024

5  out of  5
rating by Niki Cox
"Melinda and her staff always so helpful! She always takes the time to thoroughly explain my policy and ensures I have the best coverage for me and my family."
We responded:
"Thank you Niki. It is customers like you and your family that keep us going. We appreciate you! "
Profile photo of Steve Pollard

Steve Pollard

August 20, 2024

1  out of  5
rating by Steve Pollard
"Melinda is horrible. She don't know how to talk to people. Horrible customer service."
We responded:
"Steve, I'm sorry you feel this way. Sometimes news we don't like to hear is perceived as negative, even if delivered with kid gloves and cotton balls. Give me a call and we can certainly talk more about your situation. I appreciate you and your business. "
Profile photo of Whidbey islander

Whidbey islander

August 14, 2024

5  out of  5
rating by Whidbey islander
"Great communication throughout the entire process. Trisha was very easy to work with and definitely worked with us to get the best deal possible on our home and auto insurance. Would recommend dealing with anyone in the office, they all treated us and have always treated us great!"
We responded:
"Thank you so much! Trisha is certainly a great part of our team. We appreciate you as well!"
Profile photo of Elizabeth Hall

Elizabeth Hall

August 13, 2024

5  out of  5
rating by Elizabeth Hall
"I just want to give a shout out to Mrs.Denise! She stayed late to make sure she finished the policy on our ATVs so that the bank would cut us a check the following morning. Awesome service."
We responded:
"I am so glad Denise was able to help. She definitely goes above and beyond for our customers. Thank you for being a good customer as well. "
Profile photo of Angela H. Chandler

Angela H. Chandler

July 31, 2024

5  out of  5
rating by Angela H. Chandler
"Great customer service from Trisha at State Farm. Melinda paid for my drivers class to get a discount with State Farm! What other insurance agent would do that?"
We responded:
"I am happy to do this for our customers. Thank you for the 5 star review! "
Profile photo of Bonnie Stephens

Bonnie Stephens

July 30, 2024

5  out of  5
rating by Bonnie Stephens
"Denise crews has always answered any concerns and questions I may have about my coverage. I am very happy with this friendly professional service."
We responded:
"Thank you Bonnie. Denise is definitely a STAR on our team. We couldn't do it without her. "
Profile photo of Amanda Mills

Amanda Mills

April 18, 2024

5  out of  5
rating by Amanda Mills
"Friendly staff! Very professional and always helpful."
We responded:
"Thank you Amanda. We appreciate your business and the good review."
Profile photo of Jessica Bradley

Jessica Bradley

March 2, 2024

5  out of  5
rating by Jessica Bradley
"Trish went above and beyond to get multiple quotes for me to decide between. Thank you so much for being kind and patient with me!"
We responded:
"Jessica, thank you for the review. Trisha is a great part of our team. "
Profile photo of Stephen Jones

Stephen Jones

February 14, 2024

5  out of  5
rating by Stephen Jones
"Melinda and Her staff are truly A pleasure to do business with. In our society today is a rarity. Thank You."
We responded:
"Steve, we appreciate our customers like you as well! "
Profile photo of Justin Gravlee

Justin Gravlee

February 14, 2024

5  out of  5
rating by Justin Gravlee
"Melinda and her team have always been there to answer any questions when adding vehicles or changing policy. I love the fact that I can call her directly if I need her advice on any insurance issue."
We responded:
"You absolutely can, Justin. Thank you for the kind words."
Profile photo of Shelly Graham

Shelly Graham

February 13, 2024

5  out of  5
rating by Shelly Graham
"Melinda Taylor’s office has helped me on numerous occasions and has always been there when I needed. Denise Crews is my go to and she is always great to work with."
We responded:
"Thank you Shelly!"
Profile photo of Johanna Parodi

Johanna Parodi

February 12, 2024

5  out of  5
rating by Johanna Parodi
"The service was excellent Trisha is very professional, and take care in each detail, A+++ I recommend this agent and the Melinda branch y very help for the client, thank Trisha and Melinda. The best of the best."
We responded:
"Thank you Johanna!"
Profile photo of Katie Marzolf

Katie Marzolf

February 12, 2024

5  out of  5
rating by Katie Marzolf
"Melinda and her team are great!"
We responded:
"Katie, we think our customers like you are GREAT! Thank you!"
Profile photo of Margueritte Jackson

Margueritte Jackson

February 12, 2024

5  out of  5
rating by Margueritte Jackson
"Melinda Taylor’s office always answers the call and bends over backwards to assist me in everything that I bring their way."
We responded:
"Thank you Margueritte. You and Mark are great friends and customers!"
Profile photo of Bradley Crews

Bradley Crews

February 12, 2024

5  out of  5
rating by Bradley Crews
"I've got nothing bad to say about Team Taylor!! Can't ask for better people to take care of my family's insurance needs."
We responded:
"Thank you Bradley! We appreciate you and your family!"
Profile photo of Cindy Morris

Cindy Morris

February 12, 2024

5  out of  5
rating by Cindy Morris
"Melinda Taylor & her amazing staff! Are always available to answer a question! She was able to help my family when we had a BIG life change! Highly recommend her! She is the BEST NEIGHBOR! 🥰"
We responded:
"Thank you Cindy! You are an amazing customer and friend!"
Profile photo of Heather Savage

Heather Savage

February 12, 2024

5  out of  5
rating by Heather Savage
"Love Melinda and her people."
We responded:
"Thank you Heather, we love you too! "
Profile photo of Cec Bradshaw

Cec Bradshaw

February 12, 2024

5  out of  5
rating by Cec Bradshaw
"Caring - knowledgeable - great product. Reasonable rates - quick to respond"
We responded:
"Thank you Mr. Cecil! "