Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Niki Cox

Niki Cox

August 21, 2024

5  out of  5
rating by Niki Cox
"Melinda and her staff always so helpful! She always takes the time to thoroughly explain my policy and ensures I have the best coverage for me and my family."
We responded:
"Thank you Niki. It is customers like you and your family that keep us going. We appreciate you! "
Profile photo of Steve Pollard

Steve Pollard

August 20, 2024

1  out of  5
rating by Steve Pollard
"Melinda is horrible. She don't know how to talk to people. Horrible customer service."
We responded:
"Steve, I'm sorry you feel this way. Sometimes news we don't like to hear is perceived as negative, even if delivered with kid gloves and cotton balls. Give me a call and we can certainly talk more about your situation. I appreciate you and your business. "
Profile photo of Whidbey islander

Whidbey islander

August 14, 2024

5  out of  5
rating by Whidbey islander
"Great communication throughout the entire process. Trisha was very easy to work with and definitely worked with us to get the best deal possible on our home and auto insurance. Would recommend dealing with anyone in the office, they all treated us and have always treated us great!"
We responded:
"Thank you so much! Trisha is certainly a great part of our team. We appreciate you as well!"
Profile photo of Jazzy Jass

Jazzy Jass

August 13, 2024

5  out of  5
rating by Jazzy Jass
"I just want to give a shout out to Mrs.Denise! She stayed late to make sure she finished the policy on our ATVs so that the bank would cut us a check the following morning. Awesome service."
We responded:
"I am so glad Denise was able to help. She definitely goes above and beyond for our customers. Thank you for being a good customer as well. "
Profile photo of Angela H. Chandler

Angela H. Chandler

July 31, 2024

5  out of  5
rating by Angela H. Chandler
"Great customer service from Trisha at State Farm. Melinda paid for my drivers class to get a discount with State Farm! What other insurance agent would do that?"
We responded:
"I am happy to do this for our customers. Thank you for the 5 star review! "
Profile photo of Bonnie Stephens

Bonnie Stephens

July 30, 2024

5  out of  5
rating by Bonnie Stephens
"Denise crews has always answered any concerns and questions I may have about my coverage. I am very happy with this friendly professional service."
We responded:
"Thank you Bonnie. Denise is definitely a STAR on our team. We couldn't do it without her. "
Profile photo of Amanda Mills

Amanda Mills

April 18, 2024

5  out of  5
rating by Amanda Mills
"Friendly staff! Very professional and always helpful."
We responded:
"Thank you Amanda. We appreciate your business and the good review."
Profile photo of Jessica Bradley

Jessica Bradley

March 2, 2024

5  out of  5
rating by Jessica Bradley
"Trish went above and beyond to get multiple quotes for me to decide between. Thank you so much for being kind and patient with me!"
We responded:
"Jessica, thank you for the review. Trisha is a great part of our team. "
Profile photo of Stephen Jones

Stephen Jones

February 14, 2024

5  out of  5
rating by Stephen Jones
"Melinda and Her staff are truly A pleasure to do business with. In our society today is a rarity. Thank You."
We responded:
"Steve, we appreciate our customers like you as well! "
Profile photo of Justin Gravlee

Justin Gravlee

February 14, 2024

5  out of  5
rating by Justin Gravlee
"Melinda and her team have always been there to answer any questions when adding vehicles or changing policy. I love the fact that I can call her directly if I need her advice on any insurance issue."
We responded:
"You absolutely can, Justin. Thank you for the kind words."
Profile photo of Shelly Graham

Shelly Graham

February 13, 2024

5  out of  5
rating by Shelly Graham
"Melinda Taylor’s office has helped me on numerous occasions and has always been there when I needed. Denise Crews is my go to and she is always great to work with."
We responded:
"Thank you Shelly!"
Profile photo of Johanna Parodi

Johanna Parodi

February 12, 2024

5  out of  5
rating by Johanna Parodi
"The service was excellent Trisha is very professional, and take care in each detail, A+++ I recommend this agent and the Melinda branch y very help for the client, thank Trisha and Melinda. The best of the best."
We responded:
"Thank you Johanna!"
Profile photo of Katie Marzolf

Katie Marzolf

February 12, 2024

5  out of  5
rating by Katie Marzolf
"Melinda and her team are great!"
We responded:
"Katie, we think our customers like you are GREAT! Thank you!"
Profile photo of Margueritte Jackson

Margueritte Jackson

February 12, 2024

5  out of  5
rating by Margueritte Jackson
"Melinda Taylor’s office always answers the call and bends over backwards to assist me in everything that I bring their way."
We responded:
"Thank you Margueritte. You and Mark are great friends and customers!"
Profile photo of Bradley Crews

Bradley Crews

February 12, 2024

5  out of  5
rating by Bradley Crews
"I've got nothing bad to say about Team Taylor!! Can't ask for better people to take care of my family's insurance needs."
We responded:
"Thank you Bradley! We appreciate you and your family!"
Profile photo of Cindy Morris

Cindy Morris

February 12, 2024

5  out of  5
rating by Cindy Morris
"Melinda Taylor & her amazing staff! Are always available to answer a question! She was able to help my family when we had a BIG life change! Highly recommend her! She is the BEST NEIGHBOR! 🥰"
We responded:
"Thank you Cindy! You are an amazing customer and friend!"
Profile photo of Heather Savage

Heather Savage

February 12, 2024

5  out of  5
rating by Heather Savage
"Love Melinda and her people."
We responded:
"Thank you Heather, we love you too! "
Profile photo of Cec Bradshaw

Cec Bradshaw

February 12, 2024

5  out of  5
rating by Cec Bradshaw
"Caring - knowledgeable - great product. Reasonable rates - quick to respond"
We responded:
"Thank you Mr. Cecil! "
Profile photo of Zach Buchanan

Zach Buchanan

February 12, 2024

5  out of  5
rating by Zach Buchanan
"Trisha is always there to take care of what I need done. This is the best agency in town!"
We responded:
"Thank you Zach! We appreciate you being a customer of ours!"
Profile photo of Joyce McCook

Joyce McCook

February 12, 2024

5  out of  5
rating by Joyce McCook
"Melinda and staff have ALWAYS went beyond the call of duty for me. They helped me with major problems and followed up with me afterwards. Great people ."
We responded:
"Thank you Miss Joyce. Our customers like you mean the world to us. "
Profile photo of Lyn Hatcher

Lyn Hatcher

February 12, 2024

5  out of  5
rating by Lyn Hatcher
"Melinda's office is the best! They are always pleasant and willing to help."
We responded:
"Thank you Lynn!"
Profile photo of Office Manager

Office Manager

February 12, 2024

5  out of  5
rating by Office Manager
"Thank you for your awesome customer service and help with any questions I have. Denise Crews is such a wonderful asset to your office and she has always been so helpful with me. I call it a blessing to be able to be a customer of Melinda Taylor State Farm Insurance! Kristy"
We responded:
"Kristy I couldn't agree more! Denise is definitely a wonderful asset in our office!"
Profile photo of Kimberly Barthel

Kimberly Barthel

February 12, 2024

5  out of  5
rating by Kimberly Barthel
"The State Farm office of Melinda Taylor has been godsend in so many ways for me and my family! Their assistance with our insurance needs has exceedingly met our expectations! There has never been a time when my concerns or questions were ignored. We’ve been through a lot with State Farm…Hurricane Michael, minor storms, and fender benders…and with each occurrence, Melinda Taylor State Farm was right there to save the day!"
We responded:
"Kim, you and your family are definitely more than just names on policies to us as well. Thank you for the kind words. "
Profile photo of Edward Blocker

Edward Blocker

February 12, 2024

5  out of  5
rating by Edward Blocker
"We are very happy with Melinda Taylor Insurance. When we call, they answer and they handle our situation. We are well taken care of by MTI."
We responded:
"Thank you Edward. We appreciate you and Becky!"
Profile photo of Michelle Phillips

Michelle Phillips

February 12, 2024

5  out of  5
rating by Michelle Phillips
"What truly sets State Farm apart is their remarkable customer service. Every interaction I've had with Melinda and her crew has been nothing short of exceptional. They are knowledgeable, patient, and always willing to go the extra mile to ensure that my questions are answered and concerns are addressed. Whether it's making changes to my policy or filing a claim, the process is seamless and hassle-free. Thank you for always going above and beyond! I appreciate what you do for me!"
We responded:
"Thank you Michelle! We love our customers like you! "